Transactional (Short Code) Text Messaging Terms and Conditions

Go back to our complete Digital Notification Terms and Conditions page to learn about other channels of communication.

Transactional Text (SMS) Messaging Terms and Conditions | Short Code

Frequency

When opted-in, you will receive messages from our 5  or 6-digit short code phone number.

Text message frequency will vary depending on the pace at which you complete the Trajector client journey.

Transactional SMS | These sms/mms provide essential customer information about your consulting service with Trajector.

Some examples include, but are not limited to: client portal notifications, appointment reminders, task reminders.

If you have trouble with this texting program, reply “HELP” to get assistance.

How to Opt-in and Opt-out

You may opt-in or change your sms/mms preferences in the client portal. 

-or- 

Reply or text STOP to ####### to cancel. 

You will receive a confirmation that you have successfully unsubscribed.

Support/Help

To request more information, text HELP to ######.
You may also reach out to our Support Team || [email protected]
In addition, you can view our privacy policy here.

Delivery and Messaging Rates

Message and data rates may apply. Your wireless service provider may charge you for any messages sent to you from us and to us from you. Content may not be available through all carriers. 

Participating service providers may include but aren’t limited to AT&T Wireless, Google Voice, Metro by T-Mobile, Sprint Corporation, T-Mobile, UScellular, Verizon Wireless, and Virgin Mobile. 

If you have any questions about your text or data plan, contact your wireless provider.

Additional SMS/MMS Terms

Trajector and wireless service providers are not liable for delays in the receipt of any text messages. Delivery is subject to the effective transmission from your network operator. By opting in, you represent that you have given your accurate phone number and that you have authority to consent to receive text messages to the number provided.